These pages are a starting template. Please have them reviewed by a solicitor or compliance adviser and fill in the highlighted [placeholders] before publishing.
Letting agents in England are required by law to belong to a government-approved client money protection (CMP) scheme and a redress scheme, and to display their certificates.
Client money protection
Money we hold on behalf of landlords and tenants (such as rent and deposits) is kept in a designated client account, separate from our own funds.
Membership number: [000000]
[Download our CMP certificate (PDF)]
Redress scheme
Membership number: [000000]
Deposit protection
Tenancy deposits are protected with a government-approved tenancy deposit scheme within 30 days of receipt. [Scheme name, e.g. DPS / TDS / mydeposits]
Fees
A full list of our fees for landlords and tenants is available on request. [Link to your fees schedule]